TableMap – Privacy Policy
This Privacy Policy explains how TableMap ("we", "our", "us") collects, uses, stores, and protects personal information when you use our platform and related services (collectively, the "Service"). By creating an account or using the Service, you agree to the practices described in this Policy.
1. Information We Collect
We collect the following categories of information to provide and improve the Service:
1.1 Information You Provide Directly
- Account details: name, email address, password.
- Business information: venue name, address, contact details.
- Content you upload: logos, images, floor plans, descriptions, staff names.
- Reservation-related data: customer names, party size, reservation time, contact details (only if you enter them into the system).
1.2 Information Collected Automatically
- Device and browser information
- IP address and general location
- Usage data such as pages visited and actions taken within the platform
- Cookies and similar tracking technologies
1.3 Information from Third Parties
If you integrate third-party services (e.g., Stripe), we may receive relevant information required to operate the Service.
2. How We Use Your Information
We use collected data to:
- Provide and maintain the Service
- Manage reservations and floor plans
- Enable staff access and permissions
- Offer analytics and operational insights
- Improve platform performance and features
- Communicate updates, service notices, and important information
- Ensure platform security and prevent abuse
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing (UK & EU Users)
If you are located in the United Kingdom or European Union, we process personal data under the following legal bases:
- Contract necessity: To deliver the Service you signed up for
- Legitimate interest: Service improvement, security, and fraud prevention
- Consent: Cookie usage and certain marketing communications
- Legal obligation: When required by law
4. Sharing Your Information
We may share information with:
- Service providers (e.g., hosting providers, email services)
- Payment processors such as Stripe
- Analytics tools that help improve the platform
- Law enforcement if legally required
These partners only receive information necessary to perform their services and are prohibited from using it for any other purpose.
5. Data Retention
We retain your information for as long as your account is active. After you close your account, we may retain certain data:
- As required by law (e.g., financial records)
- For legitimate business needs (e.g., fraud prevention)
- For resolving disputes and enforcing agreements
6. Data Security
We take appropriate technical and organizational measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure password hashing
- Access controls and audit logs
- Regular security reviews
However, no system is completely secure. You use the Service at your own risk.
7. Cookies & Tracking Technologies
TableMap uses cookies and similar technologies to:
- Enable login and authentication
- Improve user experience
- Analyze usage trends
You may disable cookies in your browser settings, but some features may not function properly.
8. Third-Party Services
The Service may contain links or integrations with third-party tools. Their privacy practices are governed by their own policies, not this one. We recommend reviewing the privacy policies of any third-party service you connect.
9. International Data Transfers
Your data may be processed in countries outside your residence, including the UK and EU. We ensure that all transfers comply with applicable data protection laws.
10. Your Rights (UK & EU Users)
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion ("right to be forgotten")
- Object to certain processing activities
- Request data portability
- Withdraw consent for optional processing
You can exercise these rights by contacting us.
11. Children's Privacy
TableMap is not intended for individuals under 18. We do not knowingly collect information from minors.
12. Changes to This Privacy Policy
We may update this Policy occasionally. Important changes will be communicated to users. Continued use of the Service after updates constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, you may contact us at support@tablemap.com.
Thank you for trusting TableMap with your data.