Welcome to Tablemap

Tablemap is a reservation and table management platform built for restaurants. It gives you everything you need to take online bookings, manage your dining room during service, and keep your guests informed — all in one place.

Whether you run a busy city-centre restaurant or a relaxed neighbourhood bistro, Tablemap helps you stay organised, reduce no-shows, and give every guest a smoother experience from the moment they book.

What you can do with Tablemap

• Take online reservations — Accept bookings 24/7 through your website, social media, or a direct booking link, without needing to answer the phone.
• Manage your floor plan — Build a visual layout of your dining room, assign reservations to specific tables, and see your whole service at a glance.
• Handle walk-ins and your waitlist — Add walk-in guests and manage a live waitlist, with automatic SMS notifications when their table is ready.
• Send SMS and email confirmations — Guests receive instant booking confirmations, reminders, and cancellation notices — all customisable with your restaurant's name.
• Collect deposits and cancellation fees — Protect your revenue by requiring a deposit or card guarantee at the time of booking, powered by Stripe.
• Track performance with reports — View reservation statistics, cover counts, no-show rates, and occupancy data to make informed decisions.

How this help centre works

Articles are organised by topic — from initial setup and reservations through to payments, notifications, and troubleshooting. Each article walks you through a specific task with clear steps, and screenshots or short video clips are included wherever they help.

If you're not sure where to look, use the search bar at the top of the help centre, or browse by category.

Where to start

1. Complete your setup If you've just created your account, the best first step is working through the guided setup. It takes around 10 minutes and covers the essentials — your restaurant profile, opening hours, and floor plan. → First setup guide

2. Set up your booking widget Once your availability is configured, you can generate a booking link or embeddable widget to share with guests. It takes just a few minutes to add to your website or Instagram bio. → Online Booking Widget

3. Take your first reservation The quickest way to get comfortable with Tablemap is to make a test booking yourself. You'll see exactly what your guests experience, and you can check that your notifications are working correctly. → Testing your booking widget

If you get stuck at any point, our support team is happy to help. Drop us a message at support@tablemap.co.uk and we'll get back to you as quickly as we can.